Show who you are: About, contact, authors, dates and sources
Visible information about the people behind the site, how to reach them and where facts come from builds trust with visitors, and makes content more reliable to quote.
The problem
There is no About page, no obvious way to get in touch, no privacy policy link, or articles do not show an author, a date or sources.
How to spot it
The audit lists which signals are missing and on which pages.
Why it matters
People (and systems that evaluate content) look for evidence that a real, accountable business is behind a site, and that information is current and sourced.
What happens if you leave it
Visitors hesitate to contact or buy, and informational content is less credible.
How to fix it
- About page: who you are, how long you have operated, who works there, qualifications, and what makes you different. Link it from the header or footer of every page.
- Contact options: a contact page, plus a clickable phone link (
<a href="tel:+8801700000000">), an email link or a short form near the top of key pages. - Privacy policy: publish one and link it from the footer, especially if you collect form submissions.
- Articles: show the author's name (ideally linking to an author bio), the publication date and the last-updated date, and include them in Article markup (
author,datePublished,dateModified). - Sources: when you state facts or figures, link to the original source.
Common mistakes
- Stock-photo team pages with no real names.
- Updating the date without updating the content.
How to check the fix worked
From any page, can a new visitor find who runs the business and how to contact it within two clicks? Re-run the audit.
References and further reading
Related tutorials
Answer customer questions clearly (FAQ content and markup)
Publish the questions customers actually ask, each followed by a short, direct answer, and mark them up so ans...
Identify your business with Organization structured data
Describe your business (name, logo, contact details, official profiles) in JSON-LD so search and AI systems ca...
Decide how AI crawlers may access your site
Check which AI crawlers your robots.txt allows, make sure your content is readable without JavaScript, and und...